McClung-Logan Equipment Company, Inc.
  • Baltimore, MD, USA
  • Hourly
  • Full Time

Competitive Benefits Package: • Health, Dental, Vision, Generous PTO, Paid Holidays, 401(k) match, and much more.


 

SKILLS/KNOWLEDGE:

This position requires excellent communication and computer skills including Excel. General mechanical knowledge to be able to understand work orders and materials being claimed for reimbursement.

DUTIES AND RESPONSIBILITIES:

  • Use of warranty system to generate price quotes for both new and used equipment for sales department.
  • Initiate warranty start-ups on new equipment.
  • Work with General Service Manager to keep branch personnel up to date with proper warranty repair and claim procedures.
  • File both Parts and Service warranty claims with manufacturers for multiple branch locations.
  • Monitor warranty work orders to insure we are reimbursed for the highest  percentage of our costs as possible.
  • Work with Parts and Service managers to develop and implement processes and procedures to improve operational efficiency.
  • Track and report warranty repair invoices  in relationship to warranty recovery weekly.
  • Retrieve warranty credit invoices and post against repair invoices in operating system.
  • Monitoring and updating the Caretrack System
  • Other duties as required.

MISCELLANEOUS:

  • Salary based on candidate's qualifications.

JOB REQUIREMENTS:

  • This position requires that the applicant be screened with a background check prior to accepting the position.
  • High School diploma; Trade School (2 yr degree) preferred.
  • Continuing education with verifiable credits from manufacturer's technical schools or training programs.
  • Proficient in the use of basic office equipment, including PC's, business software, network applications and internet based business portals.
  • Competitive Benefits Package
    • Health, Dental, Vision, Generous PTO, Paid Holidays, 401(k) match and much more.  

Job offer is contingent upon successfully passing a drug screen, physical and background check.

McClung-Logan Equipment Company, Inc. is an Equal Opportunity Employer.

McClung-Logan Equipment Company, Inc.
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